Conditions of sale
Divine Golosità Toscane di Alfrediano Prato, with registered office at Via Reginaldo Giuliani 162 - 50141 Firenze, VAT no. 04388790489, REA 446744, is the owner of the web site www.divinegolositatoscane.it.
- The items selected from those in the virtual catalogue on the site can be purchased under the conditions that follow.

ACCEPTANCE OF THE ORDER AND CONCLUDING OF THE CONTRACT
Your requests will be processed in the following phases:
- By sending the orders, the customer is making an offer to buy the selected product, or products, from Divine Golosità Toscane di Alfrediano Prato. Sending the order implies consent (in conformity with article 8 of DIRETTIVA 2011/83/UE) to the receiving the subsequent communications from Divine Golosità Toscane di Alfrediano Prato that are described below, whose exclusive purpose is the conclusion and execution of the sales contract.
- Divine Golosità Toscane di Alfrediano Prato confirm receipt of the order sent by the customer with an e-mail containing a "Customer Order Number," which must be used in all further communication with Divine Golosità Toscane di Alfrediano Prato.
- The customer has 24 hours from the time the order was entered on-line to inform Divine Golosità Toscane di Alfrediano Prato of its cancellation, by sending an e-mail, or through the customer's private area. In any case, Divine Golosità Toscane di Alfrediano Prato will check the actual availability of the goods requested in the warehouse and will inform the customer of its acceptance, or refusal, of the order at the e-mail address in the customer order form.
- If the order can be accepted and if, during the same communication, the customer confirms his intention to proceed to purchase, Divine Golosità Toscane di Alfrediano Prato will send an e-mail confirming the purchase procedure and containing information concerning the conditions of sale, in conformity with article 6 of DIRETTIVA 2011/83/UE.
- Divine Golosità Toscane di Alfrediano Prato will then ship the order to the address indicated via express courier. The customer will make payment using the method selected on-line at the time of purchase.

Shipping Methods and Costs
Divine Golosità Toscane di Alfrediano Prato will deliver the products purchased by express courier as soon as possible after the completion of the purchase procedure. The express courier will deliver the purchased goods with the next 48 hours (*), to the customer address in the order. Shipping costs will be paid by Divine Golosità Toscane di Alfrediano Prato, except for possible Shipping Charges that will be explicitly mentioned at the time the order is made.

Right of Withdrawal
In conformity with article 9 of DIRETTIVA 2011/83/UE, if the customer is a consumer (i.e., a physical person whose purchase is not related to his own professional activities, or who has not entered a VAT number on the order form sent to Divine Golosità Toscane di Alfrediano Prato), he will have the right to withdraw from the contract for any reason, without having to provide explanations and without any penalty. To exercise this right, the customer communicate his intention to Divine Golosità Toscane di Alfrediano Prato within 14 working days from the date of the receipt of the goods. This communication must be in the form of a registered letter with return receipt, addressed to Divine Golosità Toscane di Alfrediano Prato, Via Reginaldo Giuliani 162 - 50141 Firenze, or by fax to +39 055454417, still sent within the above-mentioned term of 14 days, and followed by a confirmation sent by registered letter with return receipt within the following 48 hours.
Once we have received the notice of withdrawal, the Customer Service Department of Divine Golosità Toscane di Alfrediano Prato will quickly give the customer instructions for returning the goods. In the case, the only charge the customer must pay will be the shipping costs to return the goods to Divine Golosità Toscane di Alfrediano Prato. The merchandise must be returned whole and in its original packaging, complete and without having suffered any damage. Upon its arrival in the warehouse, the goods will be examined and, if damaged or tampered with, the customer may not withdraw from the order. Except for any costs to repair damage found to the goods, Divine Golosità Toscane di Alfrediano Prato will reimburse the customer for the entire amount paid, within 10 days from the date of the return shipment of the goods. The customer will be responsible for providing Divine Golosità Toscane di Alfrediano Prato his bank routing information (ABI Code, CAB [Branch Code] and Account Number for the person named on the invoice), in a timely manner, where the refund is to be sent.

Complaints
Any complaints must be sent to Divine Golosità Toscane di Alfrediano Prato via e-mail from the contacts page or, in paper form, to Via Reginaldo Giuliani 162 - 50141 Firenze.

Applicable Law
The sales contract between the customer and Divine Golosità Toscane di Alfrediano Prato is understood to have been concluded in Italy and governed by Italian Law.
(*) The delivery times indicated are those normally required and are provided solely as an indication without commitment or guarantee by Divine Golosità Toscane di Alfrediano Prato.

Payment Methods

BANK WIRE TRANSFER
This is the simplest, fastest, most economical (since it entitles you to a 1% discount on your order) and secure way to pay for your purchase.

Payment must be made with the following information:

To: Divine Golosità Toscane
Via R. Giuliani 162 - 50141 Firenze
C/C 052721610620
ABI 03268
CAB 02800
CIN W
BIC SELB/IT/2B
IBAN
IT82W0326802800052721610620
at Banca Sella - Florence Branch.

or
- to: Divine Golosità Toscane di Prato Alfrediano
C/C: 000000447361
ABI: 01030 CAB: 21400
at: Mps , Ag. Campi Bisenzio
CIN: O
Iban: IT56O0103021400000000447361
Bic PASCITM1K94

Be sure to indicate the order number that we will send you by e-mail in the comment portion of the wire transfer form. We will fill your order after we have received a copy of the wire transfer (minimum 3 working days).

For additional information about paying through Banca Sella, please visit the Banca Sella web site.
In addition, this method of payment can only be used by the person who has placed the order.

PAYPAL
PayPal's industry-leading fraud prevention measures and our one-of-a-kind method of keeping your financial information private from sellers make us a safe way to pay online.
With PayPal, you’re protected against unauthorized payments sent from your account.
PayPal sends an email confirmation of every account transaction.
If you receive confirmation of a transaction you don’t recognize, our 24/7 customer support team will help you sort out the situation.

If you think an unauthorized payment has been sent from your account, you can file an unauthorized activity claim.When you pay with PayPal, you gain access to a forum for dispute resolution called the Resolution Center. Through it, you can file a claim against: A physical good that you paid for but never received. Dispute Resolution specialists gather information about your transaction and help you resolve the issue. Throughout the process, you'll be advised of your claim's status via email and on your Account Overview page.


CREDIT CARD
With the system we have selected, no one will know your credit card number (not even us!) because you will send it directly, and exclusively, to CartaSì.
In fact, we have nothing at all to do with your credit card, since you will enter the number directly on Paypal/CartaSì secure web page.
In fact, to offer you the greatest guarantee of security, we have selected the number one bank for on-line sales, Paypal and CartaSì.
After filling your shopping cart and filling in the required delivery information, we will "send you to the bank" to pay for your order.
Your data will be encrypted using the SSL3 128-bit Triple DES encryption algorithm and no one will be able to read it as it travels over the Internet.
Your browser will tell you when you are operating in secure mode: the SSL3 protocol is active when you see a closed padlock or key in the lower right-hand corner of your browser window.
In addition to SSL3 security, we have selected a method of credit card payment that offers additional protection. When you make your purchase, you will note the CartaSì/Paypal logo on the page where you will enter your credit card data. At that moment, you will be directly connected to the bank's server; the bank will only notify www.divinegolositatoscane.it of the success of the credit card transaction.
In particular, it will send us an authorization to debit your credit card for the amount of your purchase. We will not charge your card until you have received the goods. At the end of the operation, you will be redirected back to the store and, later, you will receive a message from the bank informing you of the successful transaction.
If you would like more information about the security of credit card's transactions, click here (www.cartasi.it, www.paypal.it). This is the list of credit cards accepts:
Visa,
Master Card,
American Express,
Diners Club,
JCB

PICK & PAY
You can place the order via website and get the goods from our shop in Via R. Giuliani 160 in Florence (Italy). By this way, you will get the price of the website with the payment mode that are in the shop.

Contributions for shipping charges
Choose the destination country to have the shipping charges of an order of 6 bottles (about 8,700 kg):

  • Total shipping charges € 0,00
  • Marchio di accettazione IWSMILE
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    mail: info@divinegolositatoscane.it Tel. 055 454417 Fax 055 454417 - Via R. Giuliani 160 - 50141 Firenze - P.IVA 04388790489 web design - hosting - software